Patient 's Rights & Responsibilities
Patient 's / Attendant Rights
The right to have privacy dignity and religious & cultural belief respected.
The patient / family right to have protection from/against physical abuse or neglect.
The right to have information related to your medical condition kept confidential.
The right to accept or refuse any medication, investigation or treatment, and to be informed of the likely consequences of doing so.
The patient has right to reasonably informed participation in decisions involving his/her health care. The patient shall not be subjected to any procedure without his/her informed consent.
The right to receive medical advice and treatment which fully meets the currently accepted standards of care and quality and know the same.
The right to make complaints/suggestions.
The right to have information on expected cost of the treatment.
The right to access to his/her clinical records.
The right to be given a clear description of your medical condition and plan of care.
High standard of care consistent with their requirements and availability of resources to meet them.
Be treated with respect and dignity regardless of their beliefs, race, religion and nationality.
Confidentially of their medical records except for those required by law.
Follow their beliefs.
Informed consent before administration of anesthesia, blood/blood products or any other invasive/high-risk treatment/HIV test.
Right to obtain a copy of medical test records
Informed consent before enrollment to a research protocol.
Refuse treatment and get a discharge (patient refusing treatment and get a discharge against medical advice are responsible for their own actions).
Be informed and decide to be put on respirator and /or given resuscitation.
Know about the treatment proposed, the risks and benefits, and the approximate cost.
Know about the change in patient’s clinical condition.
Be informed of financial implication with the change of the category of service.
Complain about any deficiency of service to the hospital administrator or the attending team. (Complaints can also be dropped in to “FeedBack Boxes” and are dealt promptly).
Ask questions from treating physician and nursing staff regarding management, if not understood.
Patient 's / Attendant Responsibilities
Provide correct and complete demographic information including name, age, sex, address and telephone number.
Provide details of present and past illness, family history where relevant, all records of previous investigations and treatment and of allergic reactions especially sensitivity to any drug.
Cooperate with the staff of the hospital in receiving prescribed treatment.
Treat the hospital staff, other patient and visitors with courtesy and respect.
Abide by the hospital rules and regulations with regard to restrictions on number and category of visitors, visiting hours, smoking, and consumption of tobacco and alcohol and making noise.
Maintain hygiene and cleanliness.
Keep appointments given by the consultants or others.
Avoid bringing valuables to the hospital.
Inform the hospital about the health insurance or coverage by the employers.
Any other information which may have bearing on the treatment/health of the patient.
Be an informed patient and take keen and proactive interest in your treatment.
Inform the authorities of any misconduct/misdemeanor or unacceptable situation.
Give us as much information as you can about your present health, past illness allergies and any other relevant details.
Follow the prescribed and agreed treatment plan and comply with the instruction given.
Show consideration for rights of other patients and hospital by following the hospital rules concerning patient conduct.
Keep appointments that you make, or else notify the hospital as early as possible if you are unable to do so.
Do not ask us to provide incorrect information or certification.
Do not litter the hospital.
Please garbage bins.
Keep toilet clean after use.
Do not smoke or spill inside the hospital premises.
Support the hospital in keeping environment clean.
Wait patiently for your turn.
Maintains silence.
Do not bring children below 10 years as visitors