Refund Policy

At Purang Eye Centre C/O Dr. Amit Kumar Purang, we do our best to ensure that you are completely satisfied with our services. and we are happy to issue a full refund based on the conditions listed below:
Full Refunds Possible If any of below finds:
(i) Opd schedule cancelled by Purang Eye Centre C/O Dr. Amit Kumar Purang
(ii) Due to unavailability of consultant on the day of opd request
(ii) For Online-Consultation/Telemedicine if our (Purang Eye Centre) internet is not available at the day & time of OPD scheduled

Please Note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.
During peak seasons please allow up to 15-18 business days for your return to process.
How to Request a Refund:
To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, contact us on care@purangeyecentre.com or call us on +91-9999657855, 011-25446622